Warning about bogus printer helplines

New scam prompts advice to help customers avoid becoming a victim of fraud National Trading Standards is warning consumers about a new scam targeting those looking for help with printer problems. The warning comes after a rise in the number of cases seen by the National Trading Standards eCrime Team. The ‘printer helpline scam’ differs  Read ▶

#Datesafe this Valentine’s Day

One victim reports dating fraud every three hours, according to the latest national figures from City of London Police Read how to protect yourself against dating fraud – Story from Get Safe Online. ·  On average, fraudsters ask their victims to transfer money within one month of first contact. ·  Almost half (45%) of victims indicated that dating  Read ▶

It’s Safer Internet Day 2017

To mark Safer Internet Day 2017, young people across the UK are joining Government ministers, celebrities, industry figures, schools and police services to inspire people to ‘Be the Change’ and unite for a better internet today. – Research by UK Safer Internet Centre highlights the positive and negative impact of online images and videos on  Read ▶

Products worth millions seized

Action taken as part of fourth phase of Operation Jasper, the biggest enforcement operation ever seen in the UK to combat counterfeiting and piracy on social media Operation Jasper 4, an initiative of the National Markets Group (NMG) saw 83 Trading Standards Authorities join forces with Police, government departments and industry brand representatives to identify  Read ▶


National Consumer Week (NCW) is an annual consumer education campaign run by the Consumer Protection Partnership (CPP). This year, NCW will be held November 28 to December 2, slightly later than in previous years. NCW has been running since 1989 and has covered different themes each year such as second hand car buying, car boot  Read ▶

Warning to consumers about growing online threat

National Trading Standards outlines emerging threats in annual Consumer Harm Report £345m in businesses and consumer detriment prevented in the past two years Consumers are being deceived through the clever use of digital technologies and this is behind a number of emerging threats, including counterfeit and dangerous goods being advertised on social media platforms and  Read ▶

Fraud & cybercrime cost UK nearly £11bn in past year

The UK public and small businesses are today being urged to start making every day safer as the latest online crime figures from ourselves at Get Safe Online and the National Fraud Intelligence Bureau (NFIB) reveal that a staggering £10.9 billion* was lost to the UK economy as a result of fraud, including cybercrime, in  Read ▶

New campaign to tackle criminal scams goes live

Friends against Scams Scams cause between £5bn and £10bn worth of consumer detriment every year Campaign to help people identify, change perceptions and prevent people falling victim to scams A new campaign has launched today to raise awareness of scams and encourage people to take a stand against them. Scams often target people in vulnerable  Read ▶

Scams Awareness Month July 2016

Free trial scams are now spreading on social media into many other product areas, and consumers are still losing money to this scam. The National Trading Standards eCrime Team, along with Get Safe Online is supporting the second week of Citizens Advice’s Scams Awareness Month 2016 with an infographic aimed at highlighting the problem of ‘free trial’ scams, also  Read ▶


Biggest and longest enforcement action against counterfeiting and piracy on social media rolled out across Scotland and Eire Operation Jasper extended its reach into Eire in June and begins operating in Scotland this July as officers from Trading Standards and the Police in England, Wales, and Northern Ireland are joined by their Scottish and Irish  Read ▶